We have a range of support methods, we can talk, email or Skype. However we do it, we are responsive; we won't keep you waiting for help.
We offer a range of different levels of support. All of our customers can access technical and content support as part of their regular monthly hosting, security and updates package. We offer support by email, over the phone, or via Skype. We prefer the latter as it allows us to share screens.
If you require a higher level of support, or, for example would like us to make regular updates to website or SEO content we can quote so that you get the right support for your business. You can also access our support on an ad hoc basis; please note that this is charged at a higher rate.